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EOB Explanation & Communication

Financial Operations
Cevi AI Agents Workflows Background
Revenue RecoveryReal-Time SyncMulti-Payer

AI-Powered EOB Explanations in Plain Language

Translate complex Explanation of Benefits statements into plain language that patients can understand.

148+
Integrations
4
Connected Agents
24/7
Availability

Start for Free

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

How EOB Explanation & Communication Works

1
ERA received from payer with patient responsibility of $120
2
AI generates plain-language explanation
3
Patient receives SMS: 'Your recent lab work claim has been processed. Your insurance covered $380, and your share is $120. [Pay Now link]'
4
Patient responds: 'Why isn't this fully covered?'
AI explains deductible application in plain terms

Integration capabilities

Cevi can read 5 data types and write 4 data types for EOB Explanation & Communication

EOB/ERA data
read
claim details
read
patient insurance plans
read
benefit summaries
read
payment history
read
Patient-facing EOB explanations
write
payment links
write
communication logs
write
billing inquiry records
write

Join hundreds of medical practices automating their operational workflows with Cevi

Join hundreds of medical practices automating their operational workflows with Cevi

Start for Free

Works with 148+ integrations

EOB Explanation & Communication connects to your existing EHR, scheduling, billing, and communication tools

AdvancedMD
AdvancedMD
EHR & Practice Management
Athenahealth
Athenahealth
EHR & Practice Management
Canvas Medical
Canvas Medical
EHR & Practice Management
Cerbo
Cerbo
EHR & Practice Management
Charm EMR
Charm EMR
EHR & Practice Management
Cliniko
Cliniko
EHR & Practice Management
DrChrono
DrChrono
EHR & Practice Management
Elation
Elation
EHR & Practice Management
Epic Systems
Epic Systems
EHR & Practice Management
Healthie
Healthie
EHR & Practice Management
ModMed
ModMed
EHR & Practice Management
Nextech
Nextech
EHR & Practice Management
OpenEMR
OpenEMR
EHR & Practice Management
Practice EHR
Practice EHR
EHR & Practice Management
Ritten
Ritten
EHR & Practice Management
Welkin Health
Welkin Health
EHR & Practice Management
Zenoti EMR
Zenoti EMR
EHR & Practice Management
eClinicalWorks
eClinicalWorks
EHR & Practice Management
Alleva
Alleva
EHR & Practice Management
BestNotes
BestNotes
EHR & Practice Management
CentralReach
CentralReach
EHR & Practice Management
CureMD
CureMD
EHR & Practice Management
Healow
Healow
EHR & Practice Management
Jane
Jane
EHR & Practice Management

Build your EOB Explanation & Communication automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

Frequently asked questions about EOB Explanation & Communication

Every term is translated to everyday language. 'Contractual adjustment' becomes 'the discount your insurance negotiated.' 'Coinsurance' becomes 'your share after meeting your deductible.'

Connected agents & workflows

this workflow connects to 4 other Cevi agents for end-to-end automation

Ready to automate your practice?

BAA on all plans
SOC2 Type II security
HIPAA compliant
99.9% uptime SLA
HIPAACOMPLIANT
SOC 2TYPE II
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