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Medical Records Request Processing

Clinical Workflows
Cevi AI Agents Workflows Background
EHR IntegratedHIPAA CompliantAI-Powered

Medical Records Request Automation

Automate the processing of incoming and outgoing medical records requests.

148+
Integrations
3
Connected Agents
24/7
Availability

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

How Medical Records Request Processing Works

1
Records request received via fax with signed authorization
2
AI extracts: patient identity, requestor, date range, record types, delivery method
3
Authorization verified against patient record and state requirements
4
Records compiled from EHR, appropriate redactions applied
5
Package delivered via secure fax/portal to requestor
Request logged with timestamp, contents, and delivery confirmation

Integration capabilities

Cevi can read 5 data types and write 5 data types for Medical Records Request Processing

Patient medical records
read
authorization forms
read
records request logs
read
state-specific disclosure requirements
read
redaction rules
read
Compiled record packages
write
redacted documents
write
delivery confirmations
write
request tracking logs
write
compliance audit records
write

Join hundreds of medical practices automating their operational workflows with Cevi

Join hundreds of medical practices automating their operational workflows with Cevi

Build your Medical Records Request Processing automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

Frequently asked questions about Medical Records Request Processing

The AI applies state-specific rules for sensitive record categories (psychotherapy notes, substance abuse, HIV/STD records) — ensuring these are only disclosed when explicitly authorized.
Most requests are processed within 4-8 hours, compared to the industry average of 5-10 business days.

Connected agents & workflows

this workflow connects to 3 other Cevi agents for end-to-end automation

Ready to automate your practice?

BAA on all plans
SOC2 Type II security
HIPAA compliant
99.9% uptime SLA
HIPAACOMPLIANT
SOC 2TYPE II