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Waitlist Management & Cancellation Backfill

Scheduling
Cevi AI Agents Workflows Background
Real-Time Sync24/7 AvailableMulti-Channel

Waitlist Management & Instant Cancellation Backfill

Never leave a cancelled appointment slot empty again.

148+
Integrations
3
Connected Agents
24/7
Availability

Start for Free

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

How Waitlist Management & Cancellation Backfill Works

1
Patient cancels Tuesday 2pm appointment with Dr. Patel
2
AI instantly scans waitlist for patients wanting Dr. Patel, matching visit type and insurance
3
3 eligible patients receive simultaneous SMS: 'An opening is available Tuesday at 2pm with Dr. Patel. Reply YES to book.'
4
First patient to reply YES is booked automatically
5
Other patients notified slot has been filled, remain on waitlist
If no response in 15 minutes, slot opens for general self-scheduling

Integration capabilities

Cevi can read 5 data types and write 5 data types for Waitlist Management & Cancellation Backfill

Cancelled appointments
read
waitlist entries
read
patient preferences
read
provider availability
read
insurance network lists
read
Waitlist entries
write
appointment bookings
write
waitlist removals
write
notification logs
write
slot availability updates
write

Join hundreds of medical practices automating their operational workflows with Cevi

Join hundreds of medical practices automating their operational workflows with Cevi

Start for Free

Works with 148+ integrations

Waitlist Management & Cancellation Backfill connects to your existing EHR, scheduling, billing, and communication tools

AdvancedMD
AdvancedMD
EHR & Practice Management
Athenahealth
Athenahealth
EHR & Practice Management
Canvas Medical
Canvas Medical
EHR & Practice Management
Cerbo
Cerbo
EHR & Practice Management
Charm EMR
Charm EMR
EHR & Practice Management
Cliniko
Cliniko
EHR & Practice Management
DrChrono
DrChrono
EHR & Practice Management
Elation
Elation
EHR & Practice Management
Epic Systems
Epic Systems
EHR & Practice Management
Healthie
Healthie
EHR & Practice Management
ModMed
ModMed
EHR & Practice Management
Nextech
Nextech
EHR & Practice Management
OpenEMR
OpenEMR
EHR & Practice Management
Practice EHR
Practice EHR
EHR & Practice Management
Ritten
Ritten
EHR & Practice Management
Welkin Health
Welkin Health
EHR & Practice Management
Zenoti EMR
Zenoti EMR
EHR & Practice Management
eClinicalWorks
eClinicalWorks
EHR & Practice Management
Alleva
Alleva
EHR & Practice Management
BestNotes
BestNotes
EHR & Practice Management
CentralReach
CentralReach
EHR & Practice Management
CureMD
CureMD
EHR & Practice Management
Healow
Healow
EHR & Practice Management
Jane
Jane
EHR & Practice Management

Build your Waitlist Management & Cancellation Backfill automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

Frequently asked questions about Waitlist Management & Cancellation Backfill

Within seconds of a cancellation. The AI processes the cancellation, matches waitlist patients, and sends notifications in under 10 seconds.
Yes. Patients can specify preferred days, times, providers, and how far in advance they need notice.

Connected agents & workflows

this workflow connects to 3 other Cevi agents for end-to-end automation

Ready to automate your practice?

BAA on all plans
SOC2 Type II security
HIPAA compliant
99.9% uptime SLA
HIPAACOMPLIANT
SOC 2TYPE II
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