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RingCentral

Integration

Communication & Messaging

✓HIPAA CompliantNo Code RequiredReal-Time Sync

RingCentral Integration — Automate Patient Communications

Trigger automated patient messages, reminders, and team alerts through RingCentral — driven by real-time EHR events.

Triggers

Actions

100+

API Endpoints

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

What you can automate with RingCentral

Automated Patient Messaging

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Send appointment reminders, follow-ups, and health alerts through RingCentral triggered by EHR events — no staff intervention needed.

Team Notifications

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Alert the right staff members via RingCentral when critical events happen — new referrals, urgent lab results, appointment changes.

Secure Document Delivery

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Automatically send HIPAA-compliant documents, faxes, or encrypted emails through RingCentral when triggered by your EHR.

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Discover popular templates with RingCentral

Documentation

RingCentral to Athenahealth integration

Log RingCentral messages to your EHR patient record

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Messaging

DrChrono to RingCentral integration

Trigger RingCentral notifications from new EHR appointments

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Data Sync

RingCentral to HubSpot integration

Sync RingCentral contacts with your CRM

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Messaging

RingCentral to Slack integration

Forward RingCentral messages to Slack for team visibility

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Connect RingCentral with 147+ tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Availity

Billing & Revenue Cycle

Candidhealth

Billing & Revenue Cycle

Quickbooks

Billing & Revenue Cycle

Tebra (Kareo)

Billing & Revenue Cycle

Fullscript

Pharmacy & e-Prescribing

Tellescope

Telehealth & Virtual Care

...

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Explore RingCentral triggers and actions

Cevi supports 9 RingCentral triggers and 15 actions

Inbound missed call

Triggers when there is an inbound missed call

trigger

New call recording

Triggers when there is a new call recording

trigger

Inbound call

Triggers when there is a new inbound call

trigger

New call recording event

Triggers when there is a new call recording event (including stop events)

trigger

Inbound message

Triggers when there is a new inbound message

trigger

Outbound missed call

Triggers when there is a new outbound missed call

trigger

RingCentral API Capabilities

100+ API endpoints. OAuth 2.0 authentication. Real-time webhooks.

View official API documentation

API Endpoints

100+

Authentication

OAuth 2.0

FHIR

—

Webhooks

Yes ✓

Voice

Make/receive calls
Call routing/forwarding
Call recording
Call logs/analytics
IVR/auto-attendant
Voicemail
Conference calling
Call queues

Sms

Send/receive SMS/MMS
Bulk SMS
Message templates
Opt-in/opt-out management

Fax

Send fax (PDF/TIFF)
Receive fax
Fax status tracking
Fax cover pages

Team Messaging

Team chat
File sharing
Task management
Integrations/bots

Video

Video meetings
Scheduling
Recording
Webinars

Analytics

Call analytics
Performance reports
Quality of service metrics

Build your RingCentral automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

About RingCentral

Communication & Messaging

ringcentral

View API documentation

Quick Facts

CategoryCommunication & Messaging

AuthOAuth 2.0

Endpoints100+

FHIR—

WebhooksYes ✓

Frequently asked questions

Yes. Cevi is fully HIPAA-compliant with encryption at rest and in transit, access controls, audit logging, and signed Business Associate Agreements (BAAs) for every healthcare customer.

Most RingCentral workflows can be configured in minutes using Cevi's no-code builder. Complex multi-step automations typically take under an hour. Our team provides hands-on implementation support.

Absolutely. Every workflow is fully customizable — you control the triggers, actions, data mappings, conditional logic, error handling, and scheduling. Build exactly what your practice needs.

Cevi includes built-in retry logic, error handling, and queue management. If a connection fails, workflows automatically retry and alert you. No data is lost.

Yes. RingCentral supports webhooks/event subscriptions, which Cevi uses to trigger workflows instantly when data changes — new patients, appointment updates, lab results, and more.