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8x8

Integration

Communication & Messaging

✓HIPAA CompliantNo Code Required

8x8 Integration — Automate Patient Communications

Trigger automated patient messages, reminders, and team alerts through 8x8 — driven by real-time EHR events.

Triggers

Actions

100+

API Endpoints

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

What you can automate with 8x8

Automated Patient Messaging

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Send appointment reminders, follow-ups, and health alerts through 8x8 triggered by EHR events — no staff intervention needed.

Team Notifications

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Alert the right staff members via 8x8 when critical events happen — new referrals, urgent lab results, appointment changes.

Secure Document Delivery

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Automatically send HIPAA-compliant documents, faxes, or encrypted emails through 8x8 when triggered by your EHR.

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8x8

Discover popular templates with 8x8

Documentation

8x8 to Athenahealth integration

Log 8x8 messages to your EHR patient record

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Messaging

DrChrono to 8x8 integration

Trigger 8x8 notifications from new EHR appointments

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Data Sync

8x8 to HubSpot integration

Sync 8x8 contacts with your CRM

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Messaging

8x8 to Slack integration

Forward 8x8 messages to Slack for team visibility

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Connect 8x8 with 147+ tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Availity

Billing & Revenue Cycle

Candidhealth

Billing & Revenue Cycle

Quickbooks

Billing & Revenue Cycle

Tebra (Kareo)

Billing & Revenue Cycle

Fullscript

Pharmacy & e-Prescribing

Tellescope

Telehealth & Virtual Care

...

Join hundreds of medical practices automating their operational workflows with Cevi

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Explore 8x8 triggers and actions

Cevi supports 4 8x8 triggers and 4 actions

Incoming call received

Fires when a new inbound call arrives

trigger

Voicemail received

Triggers when a new voicemail is left

trigger

SMS received

Fires when an inbound SMS message arrives

trigger

Call completed

Triggers when a call ends with summary data

trigger

Send SMS

Sends an SMS

action

Get contacts

Gets a list of contacts

action

8x8 API Capabilities

100+ API endpoints. API Key / OAuth 2.0 authentication. Real-time webhooks.

View official API documentation

API Endpoints

100+

Authentication

API Key / OAuth 2.0

FHIR

—

Webhooks

Yes ✓

Voice

Make/receive calls
Call recording
IVR routing
Call analytics

Messaging

SMS/MMS sending
Chat messaging
Message templates
Delivery tracking

Video

Video meetings
Screen sharing
Meeting recording
Virtual rooms

Contact Center

Queue management
Agent routing
Real-time monitoring
Historical reporting

Build your 8x8 automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

About 8x8

Communication & Messaging

8x8

View API documentation

Quick Facts

CategoryCommunication & Messaging

AuthAPI Key / OAuth 2.0

Endpoints100+

FHIR—

WebhooksYes ✓

Frequently asked questions

Yes. Cevi is fully HIPAA-compliant with encryption at rest and in transit, access controls, audit logging, and signed Business Associate Agreements (BAAs) for every healthcare customer.

Most 8x8 workflows can be configured in minutes using Cevi's no-code builder. Complex multi-step automations typically take under an hour. Our team provides hands-on implementation support.

Absolutely. Every workflow is fully customizable — you control the triggers, actions, data mappings, conditional logic, error handling, and scheduling. Build exactly what your practice needs.

Cevi includes built-in retry logic, error handling, and queue management. If a connection fails, workflows automatically retry and alert you. No data is lost.