Dialpad

Integration

Communication & Messaging

✓HIPAA CompliantNo Code Required

Dialpad Integration — Automate Patient Communications

Trigger automated patient messages, reminders, and team alerts through Dialpad — driven by real-time EHR events.

Triggers

Actions

80+

API Endpoints

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

What you can automate with Dialpad

Automated Patient Messaging

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Send appointment reminders, follow-ups, and health alerts through Dialpad triggered by EHR events — no staff intervention needed.

Team Notifications

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Alert the right staff members via Dialpad when critical events happen — new referrals, urgent lab results, appointment changes.

Secure Document Delivery

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Automatically send HIPAA-compliant documents, faxes, or encrypted emails through Dialpad when triggered by your EHR.

Set up AI agents with

Dialpad

Discover popular templates with Dialpad

Documentation

Dialpad to Athenahealth integration

Log Dialpad messages to your EHR patient record

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Messaging

DrChrono to Dialpad integration

Trigger Dialpad notifications from new EHR appointments

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Data Sync

Dialpad to HubSpot integration

Sync Dialpad contacts with your CRM

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Messaging

Dialpad to Slack integration

Forward Dialpad messages to Slack for team visibility

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Connect Dialpad with 147+ tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Availity

Billing & Revenue Cycle

Candidhealth

Billing & Revenue Cycle

Quickbooks

Billing & Revenue Cycle

Tebra (Kareo)

Billing & Revenue Cycle

Fullscript

Pharmacy & e-Prescribing

Tellescope

Telehealth & Virtual Care

...

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Explore Dialpad triggers and actions

Cevi supports 1 Dialpad triggers and 3 actions

Call state changed

Triggered when a call changes state

trigger

Get calls

Gets a list of calls

action

Send SMS

Sends a new SMS message

action

Create contact

Creates a new contact

action

Dialpad API Capabilities

80+ API endpoints. OAuth 2.0 authentication. Real-time webhooks.

View official API documentation

API Endpoints

80+

Authentication

OAuth 2.0

FHIR

—

Webhooks

Yes ✓

Voice

Call management
Call routing
Voicemail
Call recording

Messaging

SMS sending
Team messaging
MMS support
Message threading

AI

Real-time transcription
Sentiment analysis
Call summaries
Action items

Analytics

Call analytics
Agent performance
Quality scoring
Custom dashboards

Build your Dialpad automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

About Dialpad

Communication & Messaging

dialpad

View API documentation

Quick Facts

CategoryCommunication & Messaging

AuthOAuth 2.0

Endpoints80+

FHIR—

WebhooksYes ✓

Frequently asked questions

Yes. Cevi is fully HIPAA-compliant with encryption at rest and in transit, access controls, audit logging, and signed Business Associate Agreements (BAAs) for every healthcare customer.

Most Dialpad workflows can be configured in minutes using Cevi's no-code builder. Complex multi-step automations typically take under an hour. Our team provides hands-on implementation support.

Absolutely. Every workflow is fully customizable — you control the triggers, actions, data mappings, conditional logic, error handling, and scheduling. Build exactly what your practice needs.

Cevi includes built-in retry logic, error handling, and queue management. If a connection fails, workflows automatically retry and alert you. No data is lost.