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Multilingual Patient Communication

AI Agents

AI-Powered24/7 AvailableMulti-Channel✓HIPAA Compliant

Multilingual Patient Communication with AI

Communicate with every patient in their preferred language — across phone calls, text messages, chat, forms, and documents.

148+

Integrations

Connected Agents

24/7

Availability

Start for Free

No-code AI automation

HIPAA, GDPR, and SOC 2 compliant

Visual workflow builder

Full audit trails and access controls

300+ apps, 50+ EHR integrations

Free pilot available

How Multilingual Patient Communication Works

Patient calls and speaks Spanish → AI detects language and responds in fluent Spanish

Appointment scheduled through natural Spanish conversation

Intake forms sent via SMS in Spanish with all fields localized

Appointment reminder sent in Spanish: 'Recordatorio: Su cita es mañana a las 2:30 PM con el Dr. Patel.'

Post-visit follow-up instructions sent in Spanish

All clinical notes stored in English for provider review

Patient satisfaction survey sent in Spanish

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Patient messages in Mandarin: '我想预约看医生' (I want to schedule a doctor's appointment)

AI detects Mandarin, responds in Mandarin with available appointment times

Full scheduling conversation conducted in Mandarin

Confirmation sent in Mandarin with appointment details

Staff notification sent in English: 'Mandarin-speaking patient booked for Thursday at 3pm — interpreter may be needed for in-person visit'

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Integration capabilities

Cevi can read 5 data types and write 6 data types for Multilingual Patient Communication

Patient language preferences

read

multilingual form templates

read

translation databases

read

cultural context libraries

read

patient records

read

Multilingual messages (SMS

write

voice)

write

translated forms

write

language preference settings

write

English clinical documentation from non-English interactions

write

Join hundreds of medical practices automating their operational workflows with Cevi

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Works with 148+ integrations

Multilingual Patient Communication connects to your existing EHR, scheduling, billing, and communication tools

AdvancedMD

EHR & Practice Management

Athenahealth

EHR & Practice Management

Canvas Medical

EHR & Practice Management

Cerbo

EHR & Practice Management

Charm EMR

EHR & Practice Management

Cliniko

EHR & Practice Management

DrChrono

EHR & Practice Management

Elation

EHR & Practice Management

Epic Systems

EHR & Practice Management

Healthie

EHR & Practice Management

ModMed

EHR & Practice Management

Nextech

EHR & Practice Management

OpenEMR

EHR & Practice Management

Practice EHR

EHR & Practice Management

Ritten

EHR & Practice Management

Welkin Health

EHR & Practice Management

Zenoti EMR

EHR & Practice Management

eClinicalWorks

EHR & Practice Management

Alleva

EHR & Practice Management

BestNotes

EHR & Practice Management

CentralReach

EHR & Practice Management

CureMD

EHR & Practice Management

Healow

EHR & Practice Management

Jane

EHR & Practice Management

Build your Multilingual Patient Communication automation with AI

Describe what you want in plain English. Cevi’s AI builds the workflow.

Frequently asked questions about Multilingual Patient Communication

20+ languages including Spanish, Mandarin, Cantonese, Vietnamese, Korean, Tagalog, Arabic, Portuguese, Haitian Creole, Russian, French, Hindi, Urdu, Polish, Italian, German, Japanese, and Somali. Additional languages are added based on community needs.

The AI speaks each language natively — it's not translating from English in real-time. Voice agents use language-specific speech models that sound natural, and text responses are generated directly in the target language with proper grammar, idioms, and medical terminology.

The AI is trained on medical vocabulary in each supported language and understands both clinical terms and colloquial descriptions. 'Dolor de pecho' (chest pain in Spanish) receives the same clinical triage priority as the English term.

Yes. Cevi helps practices comply with Section 1557 of the ACA and Title VI of the Civil Rights Act, which require meaningful language access for patients with limited English proficiency (LEP).