THE PRACTICE OF THE FUTURE RUNS ON CEVI

The AI Operations Layer for Healthcare Practices

Patient
Hello, good morning.
Patient
Hello, good morning.
Patient
Hello, good morning.

PRODUCT

Cevi replaces manual operations with EHR-native AI agents that execute end-to-end healthcare workflows

EHR-Native AI Agents

Secure, traceable AI agents built for healthcare practices.

Collect
Verify
Book
Demographic Capture
First Name
—
Last Name
—
DOB
—
Phone
—
Insurance
—
Member ID
—
Autonomous Actions
Eligibility verified
Waiting for prior step
Queued
Insurance card link sent
Waiting for prior step
Queued
Chart created in EHR
Waiting for prior step
Queued
Appointment booked
Waiting for prior step
Queued
Payment link triggered
Waiting for prior step
Queued
Voice & Messaging Agents

AI voice agents that handle patient, pharmacy, provider, and payer support for you.

                                                                                Unify Communication Channels

                                                                                Deploy a single agent across chat, SMS, email, voice, and patient portals.

                                                                                AI With Proven ROI

                                                                                Design an AI roadmap that actually ties to revenue leakage and margins, not just experiments.

                                                                                Model
                                                                                Stage
                                                                                Recover
                                                                                ROI Roadmap
                                                                                Phase 1
                                                                                After-Hours Voice Coverage
                                                                                Answers calls, captures leads, and handles urgent after-hours triage
                                                                                +$18K / mo
                                                                                Phase 2
                                                                                EHR Read + Write Automation
                                                                                Verifies coverage, creates charts, books visits, and routes tasks
                                                                                +$95K–$110K / mo
                                                                                Phase 3
                                                                                Full Voice + Messaging Automation
                                                                                Runs calls, texts, reminders, onboarding, follow-up, and collections
                                                                                +$165K+ / mo
                                                                                Revenue Opportunity
                                                                                $0K / mo
                                                                                Tasks Automated
                                                                                0K / mo
                                                                                No-Show Lift
                                                                                0%

                                                                                BOTTLENECK

                                                                                PROBLEM

                                                                                The bottleneck in healthcare isn't clinical.
                                                                                It's operational.

                                                                                The bottleneck in healthcare isn't clinical. It's operational.

                                                                                The bottleneck in healthcare isn't clinical.
                                                                                It's operational.

                                                                                PROBLEM

                                                                                Calls go unanswered.Patients bounce between phone, text, portal, Zocdoc. Coverage gets verified too late. Refills, rebooks, follow-up fall through the cracks.

                                                                                Cevi turns fragmented workflows into one operating layer

                                                                                Cevi turns fragmented workflows into
                                                                                one operating layer.

                                                                                WHERE PRACTICES BREAK

                                                                                Too many channels. Too many handoffs. Too much leakage.

                                                                                Calls go unanswered. Patients bounce between phone, text, portal, Zocdoc. Coverage gets verified too late. Refills, rebooks, follow-up fall through the cracks.

                                                                                WHAT CEVI RUNS

                                                                                One layer across voice, messaging, scheduling, eligibility, and payments

                                                                                Cevi answers calls, verifies coverage, books visits, routes refill tasks, recovers no-shows, sends payment links, and follows up automatically inside the systems you already use.

                                                                                CASE STUDY

                                                                                Cevi transformed operational workflows for a multi-location behavioral health group

                                                                                An end-to-end automation layer across scheduling, eligibility, refill triage, payments, crisis escalation, and messaging automation

                                                                                REDUCTION IN NO SHOWS

                                                                                0%

                                                                                REDUCTION IN NO SHOWS

                                                                                0%

                                                                                REDUCTION IN NO SHOWS

                                                                                0%

                                                                                REDUCTION IN OON DENIALS

                                                                                0%

                                                                                REDUCTION IN OON DENIALS

                                                                                0%

                                                                                REDUCTION IN OON DENIALS

                                                                                0%

                                                                                MONTHLY VALUE ADDED

                                                                                0K

                                                                                MONTHLY VALUE ADDED

                                                                                0K

                                                                                MONTHLY VALUE ADDED

                                                                                0K

                                                                                Need more proof to build the business case?

                                                                                book a call

                                                                                book a call

                                                                                We’ll model Cevi against your practice’s real workflows and show where automation drives measurable value.

                                                                                1.

                                                                                ALIGN ON SUCCESS METRICS

                                                                                ALIGN ON SUCCESS METRICS

                                                                                2.

                                                                                REVIEW REAL WORKFLOWS & VOLUMES

                                                                                REVIEW REAL WORKFLOWS & VOLUMES

                                                                                3.

                                                                                DELIVER TAILORED ROI FOR CLINICAL, OPERATIONS & FINANCE

                                                                                SECURE BY DEFAULT

                                                                                Built for Regulated
                                                                                Healthcare Environments

                                                                                Enterprise-grade AI infrastructure built for multi-location practices and health systems, designed to deploy and scale securely and reliably.

                                                                                Standards & Compliance

                                                                                SOC 2 Type 2

                                                                                hipaa

                                                                                gdpr

                                                                                Secure & Compliant

                                                                                HIPAA-aligned architecture with encryption in transit and at rest, zero data retention, and policy-enforced automation across every workflow. BAAs executed.

                                                                                Operational Resilience

                                                                                High-concurrency infrastructure with real-time failover and 99.9%+ uptime across voice, messaging, eligibility, and prior authorization workflows.

                                                                                System-Level Control

                                                                                Centralized configuration of insurance matrices, credentialing rules, provider mappings, refill policies, and fee logic.

                                                                                Full Auditability

                                                                                Every call, message, eligibility check, booking, and task logged with timestamped traceability for compliance and oversight.

                                                                                FREQUENTLY ASKED QUESTIONS

                                                                                FAQ

                                                                                01

                                                                                What is Cevi?

                                                                                Cevi is an AI automation platform for healthcare practices that handles calls, messaging, scheduling, repetitive front-desk workflows, and communication with patients, pharmacies, payers, and other providers — helping teams respond faster, reduce manual work, recover missed revenue, and deliver a better patient experience.

                                                                                02

                                                                                What can Cevi automate?

                                                                                Cevi can automate a wide range of front-desk, call center, and patient communication workflows across voice, messaging, scheduling, and operations. This includes call handling, inbound call triage, new patient intake, appointment scheduling, rescheduling, cancellation backfill, same-day no-show salvage, follow-up reminders, insurance eligibility checks, insurance card and ID collection, payment link delivery, billing questions, records requests, release-of-information workflows, refill routing, prior auth task creation, telehealth setup instructions, FAQ responses, patient onboarding sequences, form reminders, outbound confirmations, balance reminders, no-show fee workflows, referral outreach, and intelligent message triage. In short, Cevi is built to automate the repetitive work that slows staff down while making sure complex or sensitive issues get routed to the right human.

                                                                                03

                                                                                What systems does Cevi integrate with?

                                                                                Cevi is built to work with the systems modern healthcare practices already rely on, including major EHRs, scheduling platforms, phone systems, messaging tools, billing software, and payment processors. This includes leading EHRs such as athenahealth, Epic, Oracle Health (Cerner), eClinicalWorks, DrChrono, AdvancedMD, NextGen, Tebra/Kareo, Greenway, Practice Fusion, and Meditech, among others. On the communications side, Cevi integrates with platforms like RingCentral, Weave, Twilio, Zoom Phone, Dialpad, and other VoIP and patient messaging systems, as well as SMS and email workflows. For revenue cycle and eligibility workflows, Cevi can connect with tools such as Availity, Change Healthcare, Waystar, PatientPay, Stripe, and other billing and payment platforms, allowing practices to automate communication and operational tasks across their full healthcare technology stack.

                                                                                04

                                                                                How is Cevi priced?

                                                                                Cevi offers success-based pricing, so you pay based on the work the AI actually completes. Instead of paying for unused software seats or bloated retainers, pricing scales with outcomes — like calls handled, appointments booked, eligibility checks completed, payment links sent, messages delivered, and other automated actions. This keeps pricing aligned with performance and makes it easy to start small, prove ROI, and scale as volume grows.

                                                                                01

                                                                                What is Cevi?

                                                                                Cevi is an AI automation platform for healthcare practices that handles calls, messaging, scheduling, repetitive front-desk workflows, and communication with patients, pharmacies, payers, and other providers — helping teams respond faster, reduce manual work, recover missed revenue, and deliver a better patient experience.

                                                                                02

                                                                                What can Cevi automate?

                                                                                Cevi can automate a wide range of front-desk, call center, and patient communication workflows across voice, messaging, scheduling, and operations. This includes call handling, inbound call triage, new patient intake, appointment scheduling, rescheduling, cancellation backfill, same-day no-show salvage, follow-up reminders, insurance eligibility checks, insurance card and ID collection, payment link delivery, billing questions, records requests, release-of-information workflows, refill routing, prior auth task creation, telehealth setup instructions, FAQ responses, patient onboarding sequences, form reminders, outbound confirmations, balance reminders, no-show fee workflows, referral outreach, and intelligent message triage. In short, Cevi is built to automate the repetitive work that slows staff down while making sure complex or sensitive issues get routed to the right human.

                                                                                03

                                                                                What systems does Cevi integrate with?

                                                                                Cevi is built to work with the systems modern healthcare practices already rely on, including major EHRs, scheduling platforms, phone systems, messaging tools, billing software, and payment processors. This includes leading EHRs such as athenahealth, Epic, Oracle Health (Cerner), eClinicalWorks, DrChrono, AdvancedMD, NextGen, Tebra/Kareo, Greenway, Practice Fusion, and Meditech, among others. On the communications side, Cevi integrates with platforms like RingCentral, Weave, Twilio, Zoom Phone, Dialpad, and other VoIP and patient messaging systems, as well as SMS and email workflows. For revenue cycle and eligibility workflows, Cevi can connect with tools such as Availity, Change Healthcare, Waystar, PatientPay, Stripe, and other billing and payment platforms, allowing practices to automate communication and operational tasks across their full healthcare technology stack.

                                                                                04

                                                                                How is Cevi priced?

                                                                                Cevi offers success-based pricing, so you pay based on the work the AI actually completes. Instead of paying for unused software seats or bloated retainers, pricing scales with outcomes — like calls handled, appointments booked, eligibility checks completed, payment links sent, messages delivered, and other automated actions. This keeps pricing aligned with performance and makes it easy to start small, prove ROI, and scale as volume grows.

                                                                                What is Cevi?

                                                                                Cevi is an AI automation platform for healthcare practices that handles calls, messaging, scheduling, repetitive front-desk workflows, and communication with patients, pharmacies, payers, and other providers — helping teams respond faster, reduce manual work, recover missed revenue, and deliver a better patient experience.

                                                                                What can Cevi automate?

                                                                                What systems does Cevi integrate with?

                                                                                How is Cevi priced?

                                                                                get started

                                                                                get started

                                                                                see all faqs

                                                                                see all faqs